Crypto payments company BitPay has refused to honor a large donation to a non-profit environmental organization that is working to protect the Amazon rainforest.
Amazon Watch, founded in 1996 and based in Oakland, California, works to protect the rainforest and advance the rights of indigenous people in the Amazon Basin. It took to Twitter on Friday to complain that a donation of $100,000 was rejected by BitPay for being "too high".
@BitPay @BitPaySupport a donor, no doubt upset about horrific #AmazonFires tried to donate $100,000 to our account today and it was rejected as too high. We want to reach out to this person to resolve this issue, but have no way to do so. We need your help, ASAP. Thank you.— AMAZON WATCH (@AmazonWatch) August 23, 2019
Bitpay responded by saying it would escalate the issue and try to contact the donor. It then suggested the charity upgraded its approved volume on the Dashboard settings. However, Amazon Watch said it tried this and was told to email BitPay's compliance department.
BitPayintroduced its Dashboard at the beginning of August to help offer better support and improve the platform's risk mitigation and identity verification efforts. Reports of thousands of fires across the Amazon forest will no doubt have prompted many people to make charitable donations.